Going Out the Door does not share,
disclose or sell any personal information (such as your name, address,
telephone number or email address) collected online on the Website with other
unaffiliated companies or organizations for non-Going Out the Door purposes.
Because your information is a critical part of our business, this would be
treated like our other assets in the context of a sale, merger or other
corporate reorganization or legal proceeding.
How We Collect Information
In order to access services and/or
certain areas within the Website, or, for example, when you register for an
event or products from our online store, we will request you to provide certain
personal information, which may include your name, postal address, email
address, telephone number(s), and if applicable, a credit card number.
Furthermore, we may request certain additional information necessary for
How We Use Information
Without your prior consent, Going Out
the Door will not use your personal identifiable information for any purpose
other than for which it is submitted. We use the personal information we
collect and you provided to us principally to provide you with the services(s)
you have ordered, to let you know about other offerings which may be of
interest to you, to reply to customer inquiries, handle complaints, internal
record keeping, bill processing and the processing of business requests related
Disclosure of Information
We may release personal information to
appropriate governmental authorities where release is required by law. For
example, if a subpoena, regulation or other legal demand is issued by a
government agency conducting investigations or proceedings, we will comply and
disclose information. Also, if we believe that disclosing this information is
necessary to identify, contact or bring legal action against individuals who
may be endangering public safety or interfering with our property or services,
or with our customers or others use of them, we will comply and disclose
information as well.
No Tracking of Personal Information
The Website is not set up to track,
collect or distribute personal information not entered by visitors. Our site
logs do generate certain kinds of non-identifying site usage data (herein
below), such as the number of hits and visits to the Website. This information
is used for internal purposes by technical support staff to better our website
for your usage.
Collection of Non-Identifiable
Going Out the Door may collect
non-identifiable information from user visits to the Website in order to
provide better customer service to you. Examples of this type of collection
include: traffic analysis, such as tracking numbers of visitors; measuring
visitor activity on the Website; Website and system administration; user
analysis, etc. Such information is sometimes known as “click stream data.” Going Out the Door may use this data to
analyze trends and statistics to update our Website and to make it more
If you participate in commenting on our
blog, or post messages to our Facebook, Twitter or LinkedIn pages, you should
be aware that the information disclosed and shared will be available for anyone
to see, both inside of and/or outside of Going Out the Door, who have access to
these forums. Ultimately, you are solely responsible for maintaining the
secrecy of your passwords and/or any account information. We ask that you be
careful and responsible whenever you are online. In addition, if you post
personal information online that is accessible to the public, you may receive
unsolicited messages from other parties in return. Please also note that a
participant’s expressed opinion is his or her own and should not be considered
as reflecting the opinion of Going Out the Door.
Children’s Online Privacy Protection
Going Out the Door does not sell
products or services for purchase by children, and will not collect or post
information from a child under the age of fourteen (14) without the involvement
of a parent or guardian. Going Out the Door will notify the child’s parent or
guardian at the email address provided by the prospective customer, alerting
the parent or guardian to the child’s use of the Website and providing
instructions as to how the parent or guardian can delete the child’s
registration from the Website. Going Out the Door does not use personal
identifying information collected from children for marketing or promotional
purposes and does not disclose such information to any third party for any
Customer / Information Security
It is the intention of Going Out the
Door to protect the personal information of our customers and to maintain
information quality. To achieve this, we use encryption, firewalls, security
socket layers (SSL) and other technology and security procedures to help
protect the accuracy and security of your personal information and prevent
unauthorized access or improper use. As an example, you will note that while
using some features of our Website and online services, you will need to submit
a password or some other type of authenticating information. We will exercise
all reasonable efforts to safeguard the confidentiality of customer personal
information. However, transmissions protected by industry standard security
technology and implemented by human beings cannot be made 100% secure.
Therefore, Going Out the Door will not be liable for unauthorized disclosure of
personal information due to no fault of ours, including, but not limited to,
errors in transmission and unauthorized acts of our staff, employees,
subcontractors, etc. We strongly suggest that in the event information such as
your credit card or password is lost or stolen, then you should quickly notify
us in order to enable us to cancel the lost or stolen information and to update
our records with a changed credit card and/or password.
Credit Card Information
Keeping your personal financial
information private is vitally important to us. As with all personal
information, we will never rent or sell your personal financial information.
Any time you are asked for a credit card number in order to complete a payment
transaction or for verification purposes, that credit card number will be
transferred in an encrypted format. When a customer makes a payment, the
information is sent to an outside authorization service for processing. This
process is outside of the Website and is used for security purposes. This
using our online payment service.
You have the right at any time to cease permitting us to collect your personal information.
You can exercise this right of
termination by contacting us at firstname.lastname@example.org or by phone at (417) 294-4488.
After processing your termination request, we will delete your information from
our database. However, please note that if the termination request is related
to a trip cancellation, we may need to retain certain information as it relates
to any issues or disputes with respect to your purchase, any cancellation fees
or for charge backs.
Your Access to Information
At any time, you may review or update
the available personal information that we received from you by contacting us
at our email address, email@example.com. Please note that in order to
better protect you and safeguard your information, we will take multiple steps
to verify your identity before granting access or making corrections to your
information. For questions regarding this policy, contact us by email at firstname.lastname@example.org or
by phone at (417) 294-4488.